Terms and Conditions
The Company (the “Company”) is a legal entity incorporated under the laws of Curaçao.
All payment processing services are managed by Company 2.
1. ACCEPTANCE OF TERMS
1.1. By entering and using our website at jackpot.discowin.net (the “Website”), as well as any associated online services, interactive gaming products or connected pages we operate, and by registering an Account, you acknowledge that you have fully reviewed these Terms and Conditions (“Terms”) and agree to comply with them.
1.2. You further accept the use of electronic communications to create binding agreements, waiving any legal requirement for handwritten signatures to the extent permitted by applicable law.
1.3. If discrepancies arise between these Terms and any other policy, guideline or information shown on the Website or its related platforms, these Terms shall prevail.
1.4. We retain the right to amend these Terms at any time. Unless stated otherwise, revised Terms come into effect immediately upon publication. We will make reasonable efforts to inform you of material updates, but your continued use of the Website constitutes acceptance regardless of whether a notice was issued.
1.5. The latest version of the Terms will always be accessible on the Website, and users are encouraged to review them regularly.
1.6. If you disagree with any updated Terms, your sole remedy is to discontinue using the Website and close your Account. Continued access or use will be interpreted as acceptance of the Terms in force at that time.
1.7. Our operating license is valid and enforceable within its own jurisdiction, regardless of the gaming legislation in your location. By using our services, you explicitly acknowledge and accept the legitimacy and applicability of our license.
2. OPENING AN ACCOUNT
2.1. Creating an account (“Account”) is required before using any of our services. Accounts may not be transferred, sold, gifted or pledged to another individual. This includes any assets connected to the Account such as winnings, funds, bonuses or any related rights. Attempts to trade, assign, broker or transfer these assets in any form are strictly prohibited.
2.2. You may only register one Account. If duplicate Accounts are discovered, we may merge or close them, void bets placed from duplicate Accounts and revoke bonuses or winnings linked to them. You may request a new Account by contacting [email protected] and providing the reason for the previous account’s closure.
2.3. You must not permit any other person—including minors—to access or use your Account. You are fully responsible for any activity conducted through your Account.
2.4. By registering, you confirm that any payment method used belongs to you personally. You must keep your login details confidential. We accept no responsibility for unauthorized Account access or misuse of your payment methods.
2.5. Funds held in your Account do not accrue interest under any circumstances.
2.6. If your Account is credited by mistake or through a breach of the Terms, we may adjust the balance accordingly. Bets placed using such funds may be voided, and winnings reversed.
2.7. Our Customer Support team is available to assist with registration issues.
2.8. Legal Age – Identity Verification
2.8.1. You must be at least 18 years old to use our services. By registering, you confirm you meet the minimum legal requirement.
2.8.2. You must keep login details secure and inaccessible to minors. We recommend using internet filters to prevent underage access to unsuitable content. A list of tools can be found at: https://famisafe.wondershare.com/internet-filter/best-internet-filters.html
2.8.3. We may verify your identity and age at any time.
2.8.4. If verification shows you are underage, winnings will be voided and the account closed.
2.8.5. Verification may be required before deposits or withdrawals are approved. Use of payment methods accessible to minors may trigger mandatory checks.
2.8.6. If electronic verification fails, we may request supporting documents such as a passport, national ID, utility bill or card details within 72 hours.
2.8.7. Until verification is completed, we may restrict Account access or block withdrawals.
2.8.8. If age checks confirm underage use, winnings and bonuses will be forfeited. Random checks may be conducted at any time.
2.8.9. Phone calls, emails and live chats may be recorded or monitored for security purposes.
3. CUSTOMER INFORMATION
3.1. All information you provide must be accurate, truthful and belong solely to you.
3.2. You must notify us immediately of any changes to your details. Failure to do so may result in missed notifications or errors for which we are not liable.
3.3. Our Privacy Policy outlines how we handle your personal data. By accepting these Terms, you also accept the Privacy Policy.
4. COMPLIANCE WITH LAW
4.1. By registering or wagering, you confirm that doing so does not breach any laws applicable in your location, and that you will not use our services from within jurisdictions that prohibit gambling.
4.2. We do not accept players from certain restricted territories, including but not limited to: Afghanistan, Algeria, Australia, Bangladesh, Cuba, Iran, Israel, Malta, Norway, Pakistan, Philippines, Poland, Russia, South Africa, Syria, The Netherlands, UAE, USA and others. This list may be updated at our discretion.
4.3. If we suspect legal violations, we may suspend your Account, refuse withdrawals or terminate access.
4.4. You confirm that funds deposited are not connected to illegal activities. You must not allow others to use your Account for such purposes.
4.5. We may report suspected unlawful activity to relevant authorities, financial institutions, payment providers or other operators.
5. ANTI-MONEY LAUNDERING AND SECURITY CHECKS
5.1. The Company is committed to preventing money laundering and terrorist financing and complies with all relevant regulations.
5.2. Our AML procedures include: identity verification for all players, maintaining secure records, preventing underage use, limiting deposits, refusing anonymous accounts, restricting transfers between Accounts, checking complex transactions and cooperating with authorities.
6. WITHDRAWALS, DEPOSITS AND REFUNDS
6.1. All references to payments or withdrawals relate to transactions processed through our payment systems.
6.2. Deposits and bonuses must be used for gaming purposes. Withdrawal requests may be refused if they conflict with AML regulations or suggest misuse.
6.3. Withdrawals must use the same payment method as the deposit, unless otherwise stated. Available methods may vary by country.
6.4. Withdrawals are processed once verification is complete. Required documents may include identification, card copies and proof of address.
6.5. Minimum withdrawal: 100 EUR. Weekly limits apply depending on VIP tier. Additional withdrawal requests may incur fees.
6.6. Winnings from no-deposit or free bonuses may be restricted depending on country.
6.7. We may charge exchange rate commissions if abuse is suspected.
6.8. Withdrawals may be audited; winnings can be cancelled if irregularities are found.
6.9. Higher VIP tiers receive priority withdrawals.
6.10. Once funds are used in gaming activity, they are non-refundable.
6.11. If lifetime deposits are under $500, maximum withdrawal limits apply per the 10x rule, except for welcome and campaign bonuses which have different caps.
7. SUSPENDING AND CLOSING AN ACCOUNT
7.1. We reserve the right to suspend or permanently close your Account if we suspect misuse, violation of these Terms, fraudulent activity, money laundering, security breaches, chargebacks, attempts to gamble from prohibited jurisdictions, or underage participation.
7.2. Withdrawal requests may be temporarily held while we conduct any investigations required by applicable laws or regulatory obligations. We may also suspend Accounts based on our own internal assessments.
7.3. If your Account is suspended, you may submit documentation or evidence within a three (3) month period to address the issue.
7.4. You may request closure of your Account at any time by contacting Customer Support.
7.5. If any deposit is reversed or disputed (chargeback), we may block or close your Account and confiscate all balances—including winnings—as compensation for the chargeback.
7.6. Funds may be withheld when inappropriate activity is detected, and we will act according to applicable law.
8. BETS OR WAGERS
8.1. You are responsible for reviewing and understanding all bet or wager instructions prior to confirming them. Once placed, the wager will be deducted from your Account, and errors or misunderstandings on your part cannot be corrected retroactively.
8.2. In the event of any dispute regarding the details or outcome of a bet, our electronic logs—which form part of our regulated and audited systems—shall be the final and binding authority.
8.3. Exploiting software bugs, malfunctions, or vulnerabilities to gain an advantage is strictly prohibited. Any suspected issue must be immediately reported to Customer Support. Continued play after detecting an abnormality may result in voided winnings.
8.4. If we believe fraudulent activity, bug exploitation, underage gambling, or any violation of the Terms has occurred, we may void wagers, deny withdrawals, retain deposits and block access to winnings.
8.5. Only winnings legitimately earned in compliance with these Terms will be paid.
8.6. In the event of technical failures—including server errors, software crashes, connection issues or data loss—we will attempt to recover information. If recovery is not possible, we cannot accept unverified claims of bets or outcomes.
9. FAIR GAMBLING
9.1. We strive to maintain fairness in all our products and will correct any system errors to the best of our ability.
9.2. You acknowledge that outcomes in our games are determined by our certified Random Number Generator (RNG), which provides the final and binding result for all wagers.
10. CODE OF CONDUCT
10.1. Some sections of the Website may allow interaction with other players through chat features. These functions exist to enhance entertainment. We may restrict or remove chat access for any user at our discretion.
10.2. While interacting with others or our support team, you must avoid offensive, abusive, threatening, or inappropriate language. Harassment of any kind is strictly prohibited.
10.3. You may not send or post any harmful, obscene, racist, threatening, defamatory, unlawful or otherwise inappropriate material through chat, email or any other communication channel on the Website.
10.4. Promotion of other gambling sites, betting services, or any external product is strictly forbidden.
10.5. Any content posted in chat becomes our property, and we may use, reproduce or display it without compensation. You may not use or reproduce such content without our written consent.
10.6. We may refuse service or block accounts that violate the Code of Conduct.
11. BONUSES AND PROMOTIONAL OFFERS
11.1. When registering, you may choose whether to receive promotional communications from us or trusted third parties.
11.2. We may award bonus funds at our discretion. Some bonuses apply only to specific products. All bonuses are subject to their own conditions and must be used as described in the offer terms.
11.3. Promotional offers are personal and may not be transferred. Only one active bonus is allowed per Account. Activating a new bonus cancels the previous one.
11.4. You are responsible for ensuring a bonus is still valid, that you are eligible, and that you understand its terms.
11.5. Bonus usage may be restricted per person, household, address, IP, payment method or shared environment. Abuse or fraud may result in removal of bonuses and blocked access.
11.6. Eligibility for promotions may depend on factors such as age, location, IP address or other segmentation criteria.
11.7. Some bonuses must be manually claimed before their expiration time.
11.8. Real money is used first when wagering, followed by bonus funds.
11.9. Bonuses may include cash, free spins, free bets or other promotional rewards.
11.10. Free bonuses are granted at our discretion and follow all applicable restrictions.
11.11. Maximum withdrawal limits depend on your VIP level: – Non-VIP / Opal / Sapphire / Pearl: up to 5x the bonus amount – Silver / Gold / Platinum: up to 10x – Diamond / Blue Diamond: up to 15x
11.12. Any winnings exceeding these limits will be removed along with the original bonus.
11.13. Bonus wagering includes deposit + bonus unless otherwise stated.
11.14. Standard bonus wagering is 30x the bonus amount. Pre-deposit free spins require 150x wagering. Table games do not count toward requirements.
11.15. Table games, Video Poker and Keno do not contribute to wagering for free bonuses.
11.16. Bonuses are valid for 7 days unless specified otherwise.
11.17. Requesting a withdrawal voids the current bonus balance.
11.18. The Company may modify or cancel the bonus programme at any time.
11.19. Promotional offers may be withheld from players suspected of exploiting them.
11.20. Identification may be required before awarding a bonus.
11.21. A minimum deposit of $15 is required for deposit bonuses.
11.22. Free spins expire within the timeframe stated in the offer.
11.23. Free spin games are chosen by us and cannot be changed.
11.24. The bonus wheel is available to Opal level and above.
11.25. The wheel can be spun once per week (Monday–Monday).
11.26. Wheel bonuses must be claimed within 10 days.
11.27. Cashback bonuses may be claimed by eligible players.
11.28. Cashback appears under “Available Bonuses” when applicable.
11.29. Cashback amounts depend on VIP level.
11.30. Cashback is credited as bonus funds and follows bonus withdrawal rules.
11.31. Cashback can be claimed once every 24 hours.
11.32. Special bonuses require 30x wagering and have a maximum withdrawal limit of $2,000 depending on the offer.
12. PERSONAL USE AND INTELLECTUAL PROPERTY
12.1. “Company IPR” includes all Website materials: games, software, trademarks, images, graphics, audio, text and any associated intellectual property.
12.2. All intellectual property is owned by us or our licensors. You receive no rights other than those expressly permitted.
12.3. We grant a personal, non-transferable license to use the content solely for entertainment.
12.4. You may not sub-license, rent, assign or transfer this license.
12.5. You may not copy, reproduce or distribute Website content beyond normal personal display.
12.6. You may not link to our Website without written permission.
13. LIABILITY
13.1. We are not responsible for the content, accuracy or practices of any third-party websites, advertisements or links displayed on the Website. Accessing external content is entirely your responsibility.
13.2. You agree to indemnify the Company, its affiliates, shareholders, directors, employees and agents from any claims, losses, liabilities, costs or expenses (including legal fees) arising from: (i) your use of the Website, (ii) any breach of these Terms, (iii) violation of laws or third-party rights, or (iv) negligent or intentional misconduct on your part.
13.3. We shall not be liable for losses resulting from misuse of your Account, technical malfunctions, communication failures, viruses, system interruptions, data corruption, DDoS attacks or any other technological issues beyond our control.
13.4. It is your sole responsibility to comply with local tax requirements for winnings. We are not responsible for reporting any such information unless legally required.
13.5. You waive any claims against our software providers or related third parties arising from your participation in our services.
13.6. Your Account is not a bank account and is not insured or protected by deposit insurance schemes. No interest is paid on funds held in your Account.
13.7. The Website and all services are provided “as is,” without warranties of any kind, whether express or implied. We do not warrant uninterrupted service, error-free software or immunity from viruses or intrusions.
14. INACTIVE ACCOUNTS
14.1. If your Account remains inactive (no transactions) for 180 consecutive days, it will be closed and any remaining balance will be forfeited.
14.2. To reactivate a closed Account, you must contact Customer Support and provide any required verification documentation.
15. LIMITATION OF LIABILITY
15.1. UNDER NO CIRCUMSTANCES SHALL WE OR OUR SOFTWARE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA OR BUSINESS OPPORTUNITIES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The maximum liability we may owe you is limited to: (i) the amount wagered in relation to a specific dispute, or (ii) five hundred CAD ($500) for all other matters combined.
16. LEGAL
16.1. These Terms and any dealings between you and the Company shall be governed by the laws of Curaçao. All disputes shall be resolved through mandatory arbitration before a sole arbitrator appointed by the Dean of the Curaçao Bar Association. Arbitration may be initiated only after a 30-day period during which parties attempt an amicable resolution. Proceedings will take place in Curaçao and be conducted in English.
16.2. Without limiting the above arbitration requirement, you also agree that the courts of Curaçao have exclusive jurisdiction for any matters not covered by mandatory arbitration.
16.3. You irrevocably waive the right to participate in class actions or collective legal proceedings against the Company.
16.4. “Us” refers to the Company and affiliated entities, including shareholders, employees, agents and contractors.
16.5. Violation of Section 16 entitles the non-breaching party to seek injunctive relief and liquidated damages of CAD 500,000, plus recovery of legal costs.
17. MISCELLANEOUS
17.1. If you do not understand any provision of these Terms, you must contact Customer Support for clarification.
17.2. These Terms constitute the entire agreement between you and the Company. Any prior communications or promises inconsistent with these Terms are void.
17.3. We are not liable for failure to perform obligations due to circumstances beyond our reasonable control.
17.4. These Terms are written in English. In case of inconsistencies between translations and the English version, the English text prevails.
17.5. Statements made by employees or agents do not alter these Terms unless confirmed in writing by authorized representatives.
17.6. Employees, licensees, partners and affiliates of the Company may not use our services for personal play.
17.7. You acknowledge that your participation is for personal entertainment only and not for professional or commercial purposes.
17.8. You accept full responsibility for any losses incurred when using our services.
17.9. Third-party payment processors may charge fees, and you are solely responsible for covering such costs.
18. RESTRICTIONS FOR NETENT GAMES
18.1. NetEnt Casino Games may not be supplied to any operator or entity in certain prohibited jurisdictions without proper licensing. These include Belgium, Bulgaria, Colombia, Denmark, Estonia, France, Italy, Spain, Sweden, Switzerland, the UK, the USA and others.
18.2. NetEnt Games cannot be offered in blacklisted territories such as Afghanistan, Albania, Algeria, Australia, Bahamas, Botswana, Bulgaria, Hong Kong, Iran, Israel, Mexico, Nicaragua, Pakistan, Panama, Romania, Singapore, Sweden, Switzerland, Taiwan, Uganda, the UK, the USA, Yemen and others.
18.3. Certain branded NetEnt games have additional restrictions:
i. Planet of the Apes must not be offered in territories including Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
ii. Vikings must not be offered in areas such as Cambodia, Canada, France, Indonesia, Malaysia, Russia, Thailand, Turkey, Ukraine, USA.
iii. Narcos is restricted in Indonesia and South Korea.
iv. Street Fighter is restricted in numerous regions including Argentina, Brazil, Canada, Costa Rica, Curaçao, Mexico, Paraguay, USA, Venezuela and others.
v. Fashion TV must not be offered in Cuba, Jordan, Turkey or Saudi Arabia.
18.4. Universal Monsters titles (Dracula, Creature from the Black Lagoon, Phantoms Curse, The Invisible Man) may only be offered in specified territories including Austria, Finland, Germany, Iceland, Ireland, Luxembourg, Malta, Norway, Serbia, Slovakia, Turkey and Ukraine.